Netiquette (Re: Virenwarnung)

Florian Lohoff flo at rfc822.org
Sat Jan 29 23:39:02 CET 2000


On Sat, Jan 29, 2000 at 04:30:40PM +0100, Frank Matthiess wrote:
> Mein Vorschlag, da ich zur Zeit Urlaub habe:
> 
> 1. Wenn Du (Flo) mir die entsprechenden RFC und Quellen nennst, will
>    ich einen Text verfassen, der etwas weiter geht, wie das was wir auf der
>    LUG Seite haben. 
> 
> 2. Hartmut wird das ganze Korrektur lesen, damit es auch von einem Newbie
>    verstanden wird.
> 
> Ich werde die wichtigesten Punkte herausfischen und mit Verweisen auf die
> entsprechenden RFC´s versehen.


-------------------------
Network Working Group                                       S. Hambridge
Request For Comments: 1855                                   Intel Corp.
FYI: 28                                                     October 1995
Category: Informational


                         Netiquette Guidelines
-------------------------


Angehaengt ist eine mail von mir an all at mediaways.net ...

Flo
-- 
Florian Lohoff		flo at rfc822.org		      	+49-5241-470566
"Technology is a constant battle between manufacturers producing bigger and
more idiot-proof systems and nature producing bigger and better idiots."
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Date: Sun, 21 Nov 1999 18:28:44 +0100
From: Florian Lohoff <flo at mediaways.net>
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Subject: Aus der Reihe: "Was sie schon immer Wissen wollten ..."
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Heute: Mail

Es gibt im Netz ein paar Verhaltensregeln oder Respektsformen
bei Mailkommunikation die leider zunehmend in Vergessenheit geraten.

Wie Mailkommunikation stattfinden sollte ist naeher in der sog.
Netiquette beschrieben.

http://www.ietf.org/rfc/rfc1855.txt

Ein paar Zitate die bei Netizens am meisten beachtet werden:

-----------------schnipp--------------------------------------------------

    - Be brief without being overly terse.  When replying to a message,
      include enough original material to be understood but no more. It
      is extremely bad form to simply reply to a message by including
      all the previous message: edit out all the irrelevant material.

    - If you are sending a reply to a message or a posting be sure you
      summarize the original at the top of the message, or include just
      enough text of the original to give a context.  This will make
      sure readers understand when they start to read your response.
      Since NetNews, especially, is proliferated by distributing the
      postings from one host to another, it is possible to see a
      response to a message before seeing the original.  Giving context
      helps everyone.  But do not include the entire original!

    - If you include a signature keep it short.  Rule of thumb
      is no longer than 4 lines.  Remember that many people pay for
      connectivity by the minute, and the longer your message is,
      the more they pay.

    - Limit line length to fewer than 65 characters and end a line
      with a carriage return.

    - Use symbols for emphasis.  That *is* what I meant.  Use
      underscores for underlining. _War and Peace_ is my favorite
      book.

    - Use mixed case.  UPPER CASE LOOKS AS IF YOU'RE SHOUTING.

    - Make things easy for the recipient.  Many mailers strip header
      information which includes your return address.  In order to
      ensure that people know who you are, be sure to include a line
      or two at the end of your message with contact information.  You
      can create this file ahead of time and add it to the end of your
      messages.  (Some mailers do this automatically.)  In Internet
      parlance, this is known as a ".sig" or "signature" file.  Your
      .sig file takes the place of your business card.  (And you can
      have more than one to apply in different circumstances.)

    - Delivery receipts, non-delivery notices, and vacation programs
      are neither totally standardized nor totally reliable across the
      range of systems connected to Internet mail.  They are invasive
      when sent to mailing lists, and some people consider delivery
      receipts an invasion of privacy.  In short, do not use them.

-------------------------schnapp---------------------------------------

Leider unterstutzen einen die Windows Mail Reader nicht gerade
dabei "Regelkonforme" Mails zu produzieren. Am meisten begangene
Fehler sind.

- Ueber eine Mail zu antworten.

  Die Normale Leserichtung ist von Oben nach Unten. Um aber die
  Antwort zu verstehen muss ich die Frage lesen.

- Die Komplette Mail (Header und Signature) mitQuoten.

  Fuer den Leser ist es schwierig hierbei die wichtigen 
  Punkte aus der Mail zu extrahieren. Daher alles loeschen
  was nicht unbedingt notwendig ist.

- Keine oder uebergrosse Signature

  Eine Signature soll dazu dienen zusaetzliche Contact Informations
  zu enthalten, Email Addresse und ggfs. Telefonnummer.
  Netscape Visitenkarten sind nicht hilfreich.


Die ganzen Massnahmen sind extrem hilfreich wenn es darum geht
mengen von Mail zu verarbeiten in annehmbarer Zeit, und bei
Artgenossen mit >500-1000 Mails/Tag geht es darum ueberhaupt
eine Antwort zu bekommen. Je schwieriger die Mail desto Unwahrscheinlicher.

Flo
-- 
Florian.Lohoff at mediaWays.net                     +49-5241-80-7085
        "Apathy is not the problem, it's the solution"




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